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On 8:15 2018 me and the wife and stopped in a small place that's sold carports that were displayed out front of their business which was called Marco Investments and self storage at 1101 Centerville Avenue in Belleville Illinois we had put down 10% on a carport when Tri-State carports finally called to set up an install date they set the install date up for September the 5th I was called by Tri-State on the 4th and said the color of the building that I had picked out they are out of that material I had already taken off the 5th for work there was no turning back on that they told me that they may get the product in on the 7th which was a Friday and they would call me on the 10th of September to let me know for a new install date I never got a call finally I called them and left a message late evening on the 10th of September on Tuesday the 11th of September they still never called me back at lunch time I finally called them and then found out that they had scheduled me for the 12th that I knew nothing about I take another day off on the 12th to try to help and work around them and help them out so I took off the 12th waited all day nobody showed up I called them and told them to cancel the install I guess the office lady had called their installer and sick him on me and he said he would come over and drop off the material late evening around 7 on the 12th waited all night he still never showed up finally showed up at 8:30 p.m. in the dark I told him we're not putting no carports up in the dark he dropped off their Terrell said he'd be back on September 13th on the morning of September 13th he never showed up it was 2:30 p.m. when he arrived at 3 I told him to take the material and and get out of get off my property I've taking 3 days off work and still no installation

Reason of review: Poor customer service.

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